Richard Jacobs

The Architect of Collective Intelligence

  • Change & transformation - behaviour-led change

  • Future of work - human advantage in an AI world

  • Culture & collaboration - collective intelligence

  • Experiential keynote - interactive, immersive learning

BIO

How do you get a workforce of 10,000 people to behave with the agility of a startup? You call Richard (via Papillon Speakers!)

Richard is one of the few professionals in the world to hold both an Olivier Award for performance excellence and a Financial Times Award for business innovation. This duality is the core of his value: he translates the secrets of elite performance, improvisation, and behavioral science into hard business results.

From the boardrooms of Coca-Cola to the creative hubs of Netflix and Google, and Unilever. Richard has helped the world’s leading brands unlock the "Human Exponential." In a world obsessed with AI, he challenges the traditional definitions of intelligence, proving that the true driver of future-proof success is Augmented Intelligence - amplifying tech with the "untapped reservoir" of human creativity and Collective Intelligence.

A former founder of Europe’s leading extreme sports film distributor, Richard understands the risk and reward of entrepreneurship. He doesn't just speak about change; he engineers it. Today, he delivers high-octane, interactive keynotes that dismantle "change fatigue" and replace it with "improvisational instinct."

The Result: A workforce that is agile, connected, and able to turn tension into transformation.

The Keynotes:

  • COLLECTIVE INTELLIGENCE: The Upgrade You’ve Already Paid For. Stop leaving value on the table - harness the thousands of years of experience already in your company to outpace AI and the competition.

  • HUMAN EXPONENTIAL: Is AI the Ceiling or the Launchpad? Most think we've reached the limit of human development. We’ve barely started. This is a radically different take on the future, your development and a spectacular next stage. 

  • THE D.N.A. OF ORGANISATIONAL CHANGE: Rewriting the Source Code. If change isn’t behavioural, it’s just an idea. Richard moves teams from the concept of transformation to the living, breathing reality of it. By creating a kinesthetically induced memory, he anchors new behaviours not just in the mind, but in the daily habits that drive lasting success.

  • IMPROVE-ISATION: The skillset of our time and the Science of Spontaneous Effectiveness - cultivate the instinct for transformation and leading through change. 

  • INTERACT: Rehearsing Reality. For organisations ready to go deeper, Richard also delivers InterAct — a multi-award-winning immersive experience that replaces passive learning with live interventions.

Using professional actors and real organisational scenarios, InterAct places audiences inside the moments that shape culture… leadership tensions, performance conversations, inclusion challenges, and uncertainty under pressure. Participants step into the action, try different approaches, and feel the impact immediately - on themselves and on the room.

This isn’t role play. This harnesses collective intelligence and has people practising real conversations and real situations with real consequences. Clients consistently see significant and immediate changes in behaviour, culture and results. Catharsis - Entertainment - Transformation

Video for Papillon Speakers: https://www.youtube.com/watch?v=dmrtYTLCF2o

Testimonials

“I had the joy of working with Richard over several years at Google, where we co-created a multilingual DEI behavior change program tailored to our global teams. Richard personally facilitated every session with heart, humor, and incredible presence.

“He has a rare ability to meet people where they are—switching between languages with ease, navigating delicate topics with sensitivity, and bringing stories to life in ways that stay with you. His theatre background adds a richness that makes his facilitation both engaging and transformative.

“Richard is one of the most disarming, thoughtful, and impactful facilitators I’ve worked with. It was an honor to build this work together.”

Google

“As a speaker and group leader- Rich, through his humor and sensitivity, connects well with the audience of all backgrounds. He's respectful, patient listener and non judgmental, which also makes him a wonderful storyteller. As a group leader, he brings discipline and structure, allowing individual participants to harness their inner reflections and build on the collective intelligence. 

“InterACT is an extremely powerful and thought provoking intervention that we've introduced as an impactful DEI session. Every member in the audience identifies with the actors on stage in one way or another, and that makes it a very powerful intervention. I want to thank Rich and the team for developing a complete set that addresses the context and needs specific to our company and the audience. The fact that this can also be experienced online has given us the opportunity to scale it globally. A highly recommended intervention.”

Decathlon

“Narrator, Storyteller, Facilitator, Presenter, Actor and coach, just a few of the hats that Richard wears when working with organisations. There are very few people that I have worked with in my career that can play all these roles and captivate the group/individuals that they are working with whilst doing this. Indeed add in the complexity of the variety of industries (FMCG, Insurance, Asset Mgmt & High Tech) that he works with, you can appreciate the mastery he brings to his craft.”

Coca Cola & Allianz 

“Working with Richard is a delight. Preparation sessions before the event were insightful, co-creative and enriching, enabling a bespoke experience that met our needs. He is an engaging speaker, able to catch everyone´s attention, while creating a space where the audience feels safe to leave their comfort zone and grow.”

 “We´ve worked with InterAct several times over the years and the audience loves them. To have the chance to intervene live and see how different interventions lead to different results, is a powerful experience. Our participants see on stage how their choices affect reality and feel empowered and determined to choose their behaviour more purposefully.”

Allianz SE

Further information, please get in touch with Deborah:

hello@papillonspeakers.com

07814 934740